Archive(s) Not Appearing on Roku

If an archive doesn't appear on your Roku channel, there could be a few reasons:


1. It hasn't been long enough

Roku Direct Publisher channels only pull an updated copy of content feeds a few times a day, sometimes less. Please allow up to 24 hours for changes made in your streaming dashboard to reflect in your Roku channel.

 

2. No description

Roku validates each item it ingests from your feed. If an item doesn't pass validation, it won't display. Part of this validation includes a requirement that each item must have a description. Stream recordings will be given a description by default, but uploaded videos will not. The description can be anything, as long as it isn't blank.

 

If issues persist, please contact us for assistance.

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